{"id":9089,"date":"2008-10-21T15:02:17","date_gmt":"2008-10-21T13:02:17","guid":{"rendered":"https:\/\/destinationcyber.com\/?p=9089"},"modified":"2008-10-21T15:02:17","modified_gmt":"2008-10-21T13:02:17","slug":"le-33-700-vous-protege-contre-les-arnaques-par-sms","status":"publish","type":"post","link":"https:\/\/destinationcyber.com\/?p=9089","title":{"rendered":"Le 33 700 vous prot\u00e8ge contre les arnaques par SMS"},"content":{"rendered":"<p>Pour permettre de faite la chasse aux SMS suspects ou frauduleux qui polluent la messagerie de plus en plus d&rsquo;utilisateurs de t\u00e9l\u00e9phones mobiles, un num\u00e9ro de t\u00e9l\u00e9phone va \u00eatre mis en place \u00e0 partir du 15 novembre prochain .<\/p>\n<p>Le secr\u00e9taire d&rsquo;\u00c9tat \u00e0 la Consommation Luc Chatel et la F\u00e9d\u00e9ration fran\u00e7aise des t\u00e9l\u00e9coms l&rsquo;ont annonc\u00e9 ce mardi.<\/p>\n<p>Ce sera le 33 700.<\/p>\n<p>\u00abNous avons voulu donner un signal fort\u00bb, a expliqu\u00e9 le pr\u00e9sident de la F\u00e9d\u00e9ration, Frank Esser, lors d&rsquo;une conf\u00e9rence de presse, pr\u00e9cisant que le secteur est \u00abassez jeune\u00bb et doit \u00abtraiter plus de 100 millions de contrats par an\u00bb.<\/p>\n<p>\u00abDe plus en plus d&rsquo;utilisateurs de mobiles re\u00e7oivent sur leur t\u00e9l\u00e9phone des SMS ind\u00e9sirables, les poussant \u00e0 composer abusivement des num\u00e9ros surtax\u00e9s sans aucun service en contrepartie\u00bb, a expliqu\u00e9 M. Chatel.<\/p>\n<p>Un autre litige qui oppose souvent les consommateurs aux op\u00e9rateurs : les changements de ligne non-sollicit\u00e9s, qui aboutissent \u00e0 une interruption des services (internet, t\u00e9l\u00e9phonie, t\u00e9l\u00e9vision) alors que l&rsquo;usager n&rsquo;a effectu\u00e9 aucune d\u00e9marche pour r\u00e9silier son contrat.<\/p>\n<p>Les op\u00e9rateurs se sont engag\u00e9s \u00e0 r\u00e9tablir gratuitement la ligne en sept jours ouvr\u00e9s maximum et vont \u00e9laborer un bar\u00e8me pour indemniser le client.<\/p>\n<p>Fanch<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Pour permettre de faite la chasse aux SMS suspects ou frauduleux qui polluent la messagerie de plus en plus d&rsquo;utilisateurs de t\u00e9l\u00e9phones mobiles, un num\u00e9ro de t\u00e9l\u00e9phone va \u00eatre mis en place \u00e0 partir du 15 novembre prochain . Le secr\u00e9taire d&rsquo;\u00c9tat \u00e0 la Consommation Luc Chatel et la F\u00e9d\u00e9ration fran\u00e7aise des t\u00e9l\u00e9coms l&rsquo;ont annonc\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_citadela_custom_class":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-9089","post","type-post","status-publish","format-standard","hentry","category-adsl"],"_links":{"self":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts\/9089","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9089"}],"version-history":[{"count":0,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts\/9089\/revisions"}],"wp:attachment":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9089"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=9089"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=9089"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}