{"id":5609,"date":"2005-12-14T09:57:16","date_gmt":"2005-12-14T08:57:16","guid":{"rendered":"https:\/\/destinationcyber.com\/?p=5609"},"modified":"2005-12-14T09:57:16","modified_gmt":"2005-12-14T08:57:16","slug":"le-temps-dattente-lors-dun-appel-vers-la-hot-line-de-wanadoo-sera-gratuit","status":"publish","type":"post","link":"https:\/\/destinationcyber.com\/?p=5609","title":{"rendered":"Le temps d&rsquo;attente lors d&rsquo;un appel vers la hot-line de Wanadoo sera gratuit."},"content":{"rendered":"<p>Aujourd&rsquo;hui, France T\u00e9l\u00e9com annonce qu&rsquo;il appliquera ses engagements: \u00e0 partir de ce mercredi, le temps d&rsquo;attente lors d&rsquo;un appel vers la hot-line de Wanadoo sera gratuit.<\/p>\n<p>Les clients Orange b\u00e9n\u00e9ficieront de dispositions \u00e9quivalentes au printemps 2006 pour leurs appels vers le service client d&rsquo;Orange.<\/p>\n<p>Point\u00e9es du doigt par les associations de consommateurs, les hot-lines t\u00e9l\u00e9phoniques, pas toujours efficaces et toujours tr\u00e8s ch\u00e8res (0,34 euro la minute), sont de v\u00e9ritables vaches \u00e0 lait pour les FAI et op\u00e9rateurs.<\/p>\n<p>A la fin du mois de mai dernier, l&rsquo;UFC-Que Choisir r\u00e9v\u00e9lait que les abonn\u00e9es \u00e0 Internet ont pay\u00e9 au cours des douze derniers mois 112 millions d&rsquo;euros en assistance t\u00e9l\u00e9phonique.<\/p>\n<p>Fanch<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aujourd&rsquo;hui, France T\u00e9l\u00e9com annonce qu&rsquo;il appliquera ses engagements: \u00e0 partir de ce mercredi, le temps d&rsquo;attente lors d&rsquo;un appel vers la hot-line de Wanadoo sera gratuit. Les clients Orange b\u00e9n\u00e9ficieront de dispositions \u00e9quivalentes au printemps 2006 pour leurs appels vers le service client d&rsquo;Orange. Point\u00e9es du doigt par les associations de consommateurs, les hot-lines t\u00e9l\u00e9phoniques, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_citadela_custom_class":"","footnotes":""},"categories":[12],"tags":[],"class_list":["post-5609","post","type-post","status-publish","format-standard","hentry","category-adsl"],"_links":{"self":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts\/5609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5609"}],"version-history":[{"count":0,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts\/5609\/revisions"}],"wp:attachment":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5609"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5609"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}