{"id":5234,"date":"2005-08-25T11:18:47","date_gmt":"2005-08-25T09:18:47","guid":{"rendered":"https:\/\/destinationcyber.com\/?p=5234"},"modified":"2005-08-25T11:18:47","modified_gmt":"2005-08-25T09:18:47","slug":"retards-de-livraison-chez-ldlc","status":"publish","type":"post","link":"https:\/\/destinationcyber.com\/?p=5234","title":{"rendered":"Retards de livraison chez LDLC"},"content":{"rendered":"<p>Depuis d\u00e9but juillet, les clients de LDLC se plaignent sur les forums de consommateurs.<\/p>\n<p>La logistique bien huil\u00e9e du sp\u00e9cialiste des produits high-tech conna\u00eet des d\u00e9faillances inhabituelles li\u00e9es au changement de son syst\u00e8me informatique de logistique.<\/p>\n<p>LDLC promet \u00e9galement un geste commercial envers les clients l\u00e9s\u00e9s, sous forme de bons cadeau dont la valeur est d\u00e9finie en fonction des d\u00e9lais de livraison et du montant de la commande.<\/p>\n<p>Le marchand tente de rassurer ses clients en leur r\u00e9pondant sur les forums de consommateurs, les canaux classiques de communication \u00e9tant satur\u00e9s face \u00e0 l&rsquo;afflux d&rsquo;appels t\u00e9l\u00e9phoniques ou de courriers \u00e9lectroniques.<\/p>\n<p>Auparavant, le cybermarchand utilisait une plate-forme logistique d\u00e9velopp\u00e9e en interne.<\/p>\n<p>Pour faire face \u00e0 sa croissance, (82,4 millions d&rsquo;euros de chiffre d&rsquo;affaires sur l&rsquo;exercice 2003-2004, et 144,6 millions sur 2004-2005) LDLC a cru bon de redimensionner son syst\u00e8me logistique.<\/p>\n<p>Fanch<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Depuis d\u00e9but juillet, les clients de LDLC se plaignent sur les forums de consommateurs. La logistique bien huil\u00e9e du sp\u00e9cialiste des produits high-tech conna\u00eet des d\u00e9faillances inhabituelles li\u00e9es au changement de son syst\u00e8me informatique de logistique. LDLC promet \u00e9galement un geste commercial envers les clients l\u00e9s\u00e9s, sous forme de bons cadeau dont la valeur est [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_citadela_custom_class":"","footnotes":""},"categories":[17],"tags":[],"class_list":["post-5234","post","type-post","status-publish","format-standard","hentry","category-economia"],"_links":{"self":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts\/5234","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=5234"}],"version-history":[{"count":0,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=\/wp\/v2\/posts\/5234\/revisions"}],"wp:attachment":[{"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=5234"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=5234"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/destinationcyber.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=5234"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}